National Email: Email us here
Our contact office hours: 9:00 am to 4:00 pm Mondays & Thursdays (Qld time)
We always endeavour to reply to your emails as fast as possible. For streamlining our family-based operation, our admin team operates on Mondays and Thursdays. Yes, we do work on the other days - but we set those days aside for business photography, warehouse management, marketing etc and may be out of the office.
How do I arrange a return?
To facilitate a fast return or exchange please log a RA Request here
Do you have a phone number for enquiries?
No. We prefer to do all our communication via email. To achieve the high quality of the Delzani range – but at prices that are significantly cheaper than our closest competitors, we need to tailor how we interact.
Can we visit you directly to pick up orders?
Sorry no! We operate a large online and wholesale operation and our Delzani distribution centre is set up to accommodate these core business activities. Unfortunately, we don't structure our business to deal with retail direct because of the high overheads involved. To achieve the high quality of the Delzani range – but at prices that are significantly cheaper than our closest competitors, we need to tailor how we interact.
Ordering: We do prefer you order over the Internet. It's both faster and allows you to take advantage of our "online-only" discounts and loyalty rewards. Additionally, it frees up ourselves and our office staff to focus on getting your orders out fast!
Sponsorship: Contacting us about Sponsorship? Learn more here
Our Office & Warehouse:
Sunshine Coast QLD 4551
Delzani Pty Ltd
ABN: 15 623 502 134